Straight answers before pickup.
Pricing, photos, stairs, timing, and service areas—start here, then send us the job details when you are ready.
How does pricing work?+
Pricing depends on the amount and type of material, the labor needed, access conditions, and location. Use the online estimator for a planning range, then send photos for review.
Is the instant estimate the final price?+
No. The online result is a provisional range based on the information you enter. We review the job details and confirm the scope before scheduling.
What should my photos show?+
Take one wide photo of the full pile and closer photos of bulky or unusual items. Include stairs, narrow hallways, or other access issues when they affect the pickup.
Do I have to move the items outside?+
Usually, no. Tell us where the items are located and describe stairs, elevators, long carries, loading rules, or parking restrictions so the work can be planned correctly.
What items can you remove?+
We handle most non-hazardous household, office, and property cleanout items, including furniture and many appliances. Restricted or unusually heavy items require review.
Do you take paint or chemicals?+
Do not assume hazardous materials can be loaded. List paints, chemicals, fuel, medical waste, or similar materials separately so we can tell you what is allowed.
Can I request same-day service?+
Yes, you can request it. Same-day availability depends on the ZIP code, job size, access, and open route capacity, so it is not guaranteed.
Can you provide a Certificate of Insurance?+
A Certificate of Insurance is available for buildings that require one. Request it before scheduling and send the building’s exact certificate instructions and required wording.
What payment methods do you accept?+
JunkLift accepts credit cards, debit cards, and ACH bank transfers. The accepted method and payment timing are confirmed with your written quote or invoice.
What are your business hours?+
JunkLift is available daily, 9:30 am–6:00 pm. You can call (718) 285-7324 or submit the online estimate form.
Which areas do you serve?+
JunkLift serves all five NYC boroughs and Nassau County. Other Long Island locations are confirmed by ZIP code and current availability.
What access details should I include?+
Tell us the floor, stair count, elevator availability, loading windows, parking situation, gate or doorman instructions, and whether any items need disassembly.
How will you contact me?+
We use the email address and phone number you provide with your estimate request to follow up about the job. You can also call (718) 285-7324 or email junkliftnyc@gmail.com.
Point. We lift. It’s gone.
Show us the items, tell us the ZIP code, and get your next step.