Identify the exact unit and route

In a multi-family property, give the unit, floor, correct entrance, and whether the route passes through shared halls or stairs. For elevator buildings, confirm whether service use is restricted.

Photograph landings and tight turns for bulky items.

  • Unit and floor
  • Stair-flight count
  • Elevator availability
  • Shared hallway instructions

Include basement and storage areas

If the job includes basement storage, photograph the full area plus the path out. Show narrow stairs, low ceilings, doors, and any distance between the basement exit and street.

Separate paint, chemicals, construction material, and very heavy objects for advance review.

  • Storage-room location
  • Stair and door access
  • Dense or restricted material
  • Items that must remain

Plan legal loading

Tell us where a truck can stop without blocking a driveway, bus stop, hydrant, or building entrance. A long carry should be described before the job is scheduled.

Accurate loading information helps match the appointment to the real work.